Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success

Type
Book
Authors
Leonard L. Berry
 
ISBN 10
0684845113 
ISBN 13
9780684845111 
Category
Technology  [ Browse Items ]
Publication Year
1999 
Publisher
Free Press 
Pages
288 
Tags
Service, Management, Total Quality Management, Marketing, Education & Reference, Customer Relations, Business 
Number of Copies
1 
Accession‎ No Call No Availability
4447   Yes

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